"AlmatyEnergoSbyt" LLP held annual report meeting of the company's management to the staff and the Public association "Local Workers Union of "AlmatyEnergoSbyt " LLP "Zhas Kuat" on 10/02/2016.
Reports of business units’ heads on the results of LLP "AlmatyEnergoSbyt" operations for 2015, about actions on social responsibility taken in 2015 and events scheduled for 2016, on results of work of the Union over the past year, as well as on organizational matters arising in the course of Union work were heard according to the agenda;
The work conducted on introduction of quality and management system in compliance with ISO 9001:2000 requirements was informed according to reports. One of the main principles of this system is to improve the quality of customer service in terms of awareness raising. In this direction, operators, company’s Ombudsman and Public relations department work 24 hours with consumers at the Call Center. It was also noted that one of the most important event was the establishment of ROES-3 (district power supply office) in Nauryzbay district of Almaty city staffed by trained personnel and the necessary equipment.
The meeting was held to familiarize staff with social and economic aspects of the policy considered in the Message of N.A. Nazarbayev the Republic of Kazakhstan President for 2016 "Kazakhstan in the new global reality: Growth, Reforms, Development", as well as the matters concerning the amendment of the Labor Code, and, in this connection, provisions of a new Collective Agreement were discussed. The decision on increasing the involvement of staff in its development, continuing the work on acceptance of proposals and their review was made.
General Service Center for Public Relations of Almaty Power complex
Phone: +7 (727) 356 04 31, +7 (727) 356 04 05
Mobile: +7 701 766 00 88
Director: Katpabayev D.K.