The Code of Business Conduct of Samruk-Energy JSC is approved by the decision of Samruk-Energy JSC Board of Directors dated October 11, 2011.
The hot line and e-mail address, information whereof is published on the website and in the office of Samruk-Energy JSC, are created in order to ensure compliance with requirements of the Code of Business Conduct of Samruk-Energy JSC. A mailbox is provided in the Company for receipt of complaints, appeals and proposals, including issues on compliance with the Code of Business Conduct.
For clarification of the Code’s requirements and/or arisen ethical issues, for violations of the Code’s requirements, corrupt and other illegal actions the Company functionaries and employees, business partners and other parties involved have the right to address:
- the direct manager;
- the Ombudsman;
- the Internal Auditing Service;
- the Corporate Secretary Service (violations of business conduct principles are considered by the Board of Directors).
The Ombudsman is appointed by the decision of Samruk-Energy JSC Board of Directors; his/her primary functions are to collect information on non-compliance and/or violations of the Code provisions, the legislative norms of the Republic of Kazakhstan and other internal regulatory documents of the Company, consult the Company employees, the Company officials on the Code provisions, initiate settlement of disputes on violation of the Code provisions and to participate in it.